SPP/SPM Payment Request System
A web based system designed to streamline billing document submissions, support multi role approval workflows, and provide visibility into the status of each submission.
Context & Need
The SPP/SPM billing process involves document submissions, verification, and approvals across multiple roles. A structured digital workflow is needed to help users submit billing documents, monitor their progress, and follow each submission through its processing stages.
Business Process Analysis & Requirements
Analyzed existing business processes, identified user requirements, and translated operational needs into functional specifications. Collaborated with stakeholders and development teams to define submission workflows, approval stages, and status-tracking requirements.
Personal Contribution
Contributed as a System Analyst by gathering requirements, coordinating with stakeholders and developers, monitoring development progress, and participating in functional testing to ensure the system aligned with agreed business needs.
Business Process Workflow
An overview of the SPP/SPM document submission, verification, approval, and status tracking process.
